Frequently Asked Questions

How does XYverify obtain its location data?

The Company aggregates location data from carrier partners through established agreement and technical and operations integration. Through this aggregation network, XYverify obtains Cell ID and Assisted –GPS network data that enables our algorithm to calculate proximity to approved location area(s) and report in real-time a thumbs-up proximity to transact determination together with a confidence score. Cell ID and A-GPS are both network-based solutions that offer several noteworthy advantages over traditional GPS location data, including the ability to locate feature phones as well as smart devices, with little or no impact on battery life, rapid speed and no requirement for a downloadable device application.

How do you protect customer privacy?

Privacy is essential for our platform and your customers will always be given the option to "opt-in" for locations requests on their device. XYverify keeps specific location information hidden only reporting a Proximity Estimate match. As a result, financial networks and mobile services get verification they need, but not specific consumer identifying data. The result is "trusted" 3rd party location status verified by out-of-band authentication, combined with variable rules and permissions programmed into Cloud-based API.

Is financial service and account holder data secure?

Xyverify and its carrier partners take many steps to ensure that the subscriber's location is secure. Each application must be authenticated by prior to being allowed to acquire the location of the device. For each application, FI's need to provide a plan for how they ensure that the customer's location is kept secure. Further, they must sign a contract that states that they will ensure the customer's location is kept secure. By delivering a cloud-based app, it is possible to use autonomous data or numeric ID data that does not identify a specific customer. Similar, the cloud means you don't need to provide XYverify with customer data. You can keep personal identifiable data in your own secure database(s) and only request a geolocation verification from XYverify that does not need to pass us any personal customer identifiable data.

Are your API services scalable and reliable enough to run my business processes?

The API has been implemented on a scalable and reliable platform in support of contracted SLA transaction volumes.

Where is XYverify located?

XYverify is headquartered in New York, NY and has an additional office in Sophia Antipolis, France.

What awards has XYVerify won?

The Company is SIMalliance Card Organization's "Best" New Startup and North America's Global Satellite Galileo Master's award recipient, selected number one among hundreds of new telecom businesses worldwide.

Last Updated January 3, 2012